Effective date: March 26, 2020
ALIVE SPANISH (“us, “we” or “our”) operates the www.alivespanish.com
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
At ALIVE SPANISH, an important part of our commitment to you is respect for your right to privacy. Within this website and on digital forms, you may be asked to provide personal information about yourself.
We will collect this information only when you voluntarily provide it and this information will be strictly confidential.
We may collect personal information such as:
- First name and last name,
- Email addresses for registration on the mailing lists,
- Skype name
We discourage you from sending any sensitive or personal financial information, like credit card information, via a regular email.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
TRACKING AND COOKIES DATA
When a user interacts with this website, “session cookies” are used to collect information anonymously and to track user patterns. They do not collect personal information, only a numeric identifier and the data collected is only available during the active session. We use this anonymous information to improve the website and provide seamless navigation.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
USE OF DATA
We only collect information to be able to do the following:
- To establish your identity
- To understand your needs and eligibility for lessons or courses
- To recommend lessons, products and services to meet your needs
- To notify you about changes to our services
- To protect you and we from error and fraud
- To comply with legal and regulatory requirements
- To detect, prevent and address technical issues.
ALIVE SPANISH will not share your information with any third parties without your consent.
DISCLOSURE OF DATA
ALIVE SPANISH will disclose your information only if we am required or permitted by law, to collect overdue accounts, or to detect or prevent fraud.
SECURITY OF DATA
All of your personal information is securely stored and access is limited to ALIVE SPANISH to use it for the purposes detailed above. When your information is no longer required, it will be destroyed.
However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.
LINKS TO THIRD PARTY SITES
YOUR CHOICES AND OPT-OUTS
Any user who have opted in to give your personal information can opt:
- At any time, you can change or withdraw consent for ALIVE SPANISH to use your information.
- At any time, you can find out what information of yours ALIVE SPANISH is currently using. You can also update this information to ensure accuracy and improve security. Keeping your contact information up to date also ensures that any information I attempt to communicate with you will not be misdirected.
- If you receive a suspicious phone call, email or letter from ALIVE SPANISH that you think might be fraudulent, contact us immediately
- Contact us at any time if you have questions, concerns or complaints about policy or the manner in which your personal information is handled by ALIVE SPANISH
We will investigate and attempt to resolve all questions or concerns. We will respond to your inquiry within 30 days of the request.